Telehealth consultations

A video or phone consultation from home, useful for follow-up visits, reviewing results and for patients who live further away.

How it works

  1. Request a telehealth appointment online or by phone. A current referral is still needed.

  2. The practice confirms the time and sends you the details for a video call, or confirms that Dr Ramzy will phone you.

  3. At the appointment time, find a quiet spot with good reception. Have your medicines and recent results with you.

  4. After the consultation, a letter goes to your GP, and any tests or follow-up are arranged.

Is telehealth right for me?

Telehealth works well for discussing results and follow-up. A first visit, a new symptom or anything needing an examination is usually best in person at Heidelberg or Knox. If you are unsure, call 03 7034 4222.

Request a telehealth appointment